Towed Vehicles

If your vehicle has been towed, call the Police Department’s non-emergency number at 703-558-2222 to find out if the County or a private towing company towed your vehicle.

County Tows

County tows have been initiated by an Arlington Count Police Officer, or Public Service Aide. All vehicles towed by the County are stored at Redman Fleet Services, Inc, unless it was a Police Impound.

A Police Impound usually takes place on public property, unless a vehicle has been followed to or located on private property.  A Police Officer is always present during an impound.  Vehicles impounded for the following reasons are held at the Police Impound Lot:

• Seized: A vehicle which a law enforcement agency intends to permanently take possession of and which can be forfeited to the Commonwealth or to the United States Government.
• Evidence: A vehicle used in the commission of a crime that needs to be further analyzed for evidence.
• Bicycles and Mopeds: Bicycles and mopeds involved in an accident, recovered as stolen, or needed for evidentiary purposes.
• Non-Evidence hold: Officers may impound a vehicle for non-evidence hold when there are extenuating circumstances.

Vehicles impounded for the below listed reason will be held at the Contractor’s Lot (Redman Fleet Services, Inc.):

• Towed for Arrest
• 30 Day Immobilized Vehicle
• Safekeeping
• Abandoned/Traffic Hazard
• Defective Equipment
• Parking Violations
• Improper Registration
• Accidents (non-fatal)
• Obstruction of Private Property
• Owner/Operator Request
• Handicapped Parking Violations
• Recovered Stolen Automobile
• Abandoned Moped

You must retrieve your County-towed vehicle from the Contractor’s Lot the same calendar day to avoid any storage fees.

Retrieval Locations for County Tows

Redman Fleet Services, Inc.
6433 General Green Way
Alexandria, Virginia 22312
703-922-7000
Open 24 hours; accepts cash, VISA, MasterCard, American Express payments

Arlington County Police Impound Lot
4250 S. 29th Street
Arlington, VA 22206
(703) 228-6532
Open Monday – Friday, (7am-3pm) *see Impounded Vehicles tab for additional information

Private Tows

These tows, also known as trespass tows, occur on private property at the request of the property owners, or where there is an existing contract with a private tow company. If your vehicle was towed from a lot on private property, read the lot’s entrance signs to find out the name and phone number of the private towing company that has your vehicle. Before you retrieve your vehicle, call the towing company for instructions and fees.

Filing a Complaint ACPD investigates all trespass towing complaints. If you believe your vehicle was towed in error, or that County regulations were not followed properly, you may ask ACPD to investigate. Submit our online form or call 703-228-4266. You may also wish to read the frequently asked questions section on the County website, which provides additional information on the signs required to be posted, current fee structure, and link to the County ordinance.

 

 

 

 

 

 

Retrieval Locations for Private Tows

Eligible Operators and Storage Locations (as of April 2017)