Booted Vehicles

If your vehicle has three or more outstanding tickets, it may be immobilized with a wheel “boot.” If you don’t pay your outstanding tickets — along with the boot fee — within 24 hours of your vehicle’s booting, your vehicle will be towed, and you’ll incur additional tow and storage fees.

Retrieving Your Vehicle

  1. Call the Treasurer’s Office at 703-228-4000 (Mon.-Fri., 8 a.m. – 5 p.m.) to obtain the amount needed to retrieve your vehicle. If calling after hours (Mon.-Fri. 5-8 p.m. and weekends 8 a.m. – 4 p.m.), contact the Police Department Customer Service Counter at 703-228-4252.
  2. Make your payment at one of these locations during regular business hours (Mon.-Fri. 8 a.m. – 5 p.m.):

    Treasurer’s Office

    2100 Clarendon Blvd., Suite 215 (2nd floor cashier windows)
    Arlington, VA 22201

    Police Department Customer Service Counter
    1425 N. Courthouse Rd.
    Arlington, VA 22201Note: Payments made at the Police Department Customer Service Counter must be made in the exact amount in cash (no change is available).

  3. Show your proof of payment and vehicle ownership — along with a valid driver’s license — to the Police, who will complete your vehicle’s release form and remove the boot. (If your car was towed, they will give directions to your vehicle’s location.)