If your vehicle has three or more outstanding tickets, it may be immobilized with a wheel “boot.” If you don’t pay your outstanding tickets — along with the boot fee — within 24 hours of your vehicle’s booting, your vehicle will be towed, and you’ll incur additional tow and storage fees.
Retrieving Your Vehicle
- Call the Treasurer’s Office at 703-228-4000 (Mon.-Fri., 8 a.m. – 5 p.m.) to obtain the amount needed to retrieve your vehicle. If calling after hours (Mon.-Fri. 5-8 p.m. and weekends 8 a.m. – 4 p.m.), contact the Police Department Customer Service Counter at 703-228-4252.
- Make your payment at one of these locations during regular business hours (Mon.-Fri. 8 a.m. – 5 p.m.):
2100 Clarendon Blvd., Suite 215 (2nd floor cashier windows)
Arlington, VA 22201
Police Department Customer Service Counter
1425 N. Courthouse Rd.
Arlington, VA 22201Note: Payments made at the Police Department Customer Service Counter must be made in the exact amount in cash (no change is available).
- Show your proof of payment and vehicle ownership — along with a valid driver’s license — to the Police, who will complete your vehicle’s release form and remove the boot. (If your car was towed, they will give directions to your vehicle’s location.)